Tamil Nadu · VOICE Card
TN-VOICE-33-0481-2207
Murugan Karuppiah
Chennai · Ward 104, Adyar
My open voices
🚧 Road · Madurai · #00423Resolved
💡 Street light · Coimbatore · #00198Verified
Category
💧 Drinking Water🚧 Road💡 Street Light⚡ Power Cut🪪 Ration📜 Patta / Land
Location Chennai · Ward 104, Adyar Madurai · KK Nagar Coimbatore · Ganapathy Tiruchirappalli · Woraiyur
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Voice received · உங்கள் குரல் பதிவாயிற்று
Voice ID VOICE-2026-CHN-00847
Detected Drinking Water
Department CMWSSB
Responsible officer Er. Kavitha Rajan
SLA target Within 5 working days
Routing confidence AI · 94%
அன்புள்ள Murugan, உங்கள் புகார் பெறப்பட்டது. CMWSSB — 5 வேலை நாட்களுக்குள் தீர்வு காண்பார்கள். ஒவ்வொரு நிலையிலும் அறிவிப்பு பெறுவீர்கள்.
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VOICE-2026-CHN-00847
💧 Drinking Water · Chennai
On track
Received
02 Jun 2026, 10:14
Auto-assigned by AI to the responsible department.
Assigned
02 Jun 2026, 11:30
Assigned to Er. Kavitha Rajan for field action.
In Progress
03 Jun 2026, 09:00
Site inspection completed. Issue confirmed.
Field Action Now
Crew dispatched · last update 2 hours ago
Repair in progress. Work order issued.
Resolved
Expected by 09 Jun 2026
Verified (you confirm)
Closed only after you confirm it.
▶ Simulate: officer marks resolved
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✓ Marked resolved by Er. Kavitha Rajan
Resolution Supply restored; line repaired with photo proof.
Time taken 4 days · ahead of SLA
Was your issue actually resolved?
உங்கள் பிரச்சனை தீர்ந்ததா?
✓ Voice VERIFIED & closed
A voice is only closed when the citizen confirms it. Your rating feeds the leadership dashboard.
Re-opened. The voice returns to “In Progress”, the officer is notified, and it escalates to the supervisor with a fresh SLA. Nothing is closed without your confirmation.
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